Tuesday, September 8, 2009

Panera Bread

My favorite place is a soup and sandwich restaurant called Panera. Not only has Panera been my top spot for a quick bite and delicious cup of coffee, I now spend hours typing away on my laptop while enjoying their food. I have spent a lot of time at Panera the past few weeks because it is a great spot to relax and work on my homework.

I keep going back to Panera because they are fast and consistent. I can always count on their coffee to be fresh, hot, and decadent. I enjoy being able to walk into a restaurant, order food, and be eating within five minutes of sitting down. The majority of the staff are very friendly. In fact, most of the early morning staff see my face and instantly reach for a coffee cup.

Unfortunately, there have been a few occasions when I have had issues with the service. I remember standing in line for over ten minutes one morning because one person was on the register, several people in line, and employees were just standing around not paying any attention. That situation was the most irritating because it left me with the impression that the staff could not care less about their on the go customers. I did not return to that location for a long time in lieu of that incident.

I think because of the fact that I worked in the food industry for several years, it is really important to see customer service at it's best. Over the years, Panera has maintained their efficiency and friendliness. Those key elements keep me coming back for their delicious food and coffee.

8 comments:

Rebekah Phillips said...

I completely agree with you! I love Panera! It is one of my favorite places to go and I think that their bread bowls are amazing.

Anonymous said...

I have never been to Panera, but the way you describe it makes me want to go there! I also think that customer service is a very important thing that keeps customers coming back for more. Even though you have had bad experiences I am glad you still give them a second and third chance.

IsaacJenson said...

Panera is a great place to go. It seems like all of the coffee shops and place like that have free WiFi. Another thing that is getting people into the business.

Anonymous said...

I am actually currently at Panera right now doing my classes, so your title definitely caught my eye! I come here alot to work on classes and get lunch. I like going here over coffee shops sometimes even because their food is so great.

Carissa said...

I love Panera Bread too, my boyfriend actually just bought me some today for lunch. I was very excited! I agree how important customer service is and the consistency of food delivered in a swift manner, which describes Panera perfectly.

Rachel Halvorson said...

I think Panera is such a great place. I also like to go there to grab a bite to eat, and work on my homework. It has such a great atmosphere. I also like that there food is delivered quickly, but the food is so much better than other fast food places.

Janet Schurstein said...

I really enjoy Panera myself. The bread is wonderful. I also enjoy how they donate their unused bread to local churches. I think community outreach is so important.

Tesha said...

Grade: 9/10
Mistakes
• 10 should not be spelled out
• It's did not need the apostrophe. Tip: If you can say "it is" in place of its then use the apostrophe.